Privacy policy: CLESEA Service

At CLESEA, we attach great importance to the protection of your personal data. This Privacy Policy is intended to provide you with transparent information regarding the nature, scope, and purposes of the processing of your personal data, as well as the rights available to you.

Personal data means any information relating to an identified or identifiable natural person. This includes, in particular, a person's name, email address, telephone number, and technical data that may be linked to an individual.

Data Controller

CLESEA Service S.à r.l.
40-42, Grand-Rue
L-6630 Wasserbillig
Luxembourg

Tel.: +352 20 60 22 63
E-mail: infoclesealu

and

CLESEA Service
Güterstraße 58
D-54295 Trier
Germany

Tel.: +49 651 99 18 90 90
E-mail: infocleseacom

Protection of Personal Data
The protection of your personal data is a priority for CLESEA.

As a general rule, our website can be used without providing any personal data. However, certain website functions or contact requests may require the processing of personal data. Where the processing of personal data requires your consent and no other legal basis applies, we will obtain your prior consent.

Personal data (for example, your name, postal address, email address, or telephone number) is processed in accordance with the General Data Protection Regulation (GDPR) and all applicable data protection laws.

This Privacy Policy informs you about the nature, scope, and purposes of the personal data we collect, use, and process. It also informs you of your rights as a data subject.

CLESEA implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data processed through this website. Nevertheless, despite all precautions taken, data transmission over the Internet may be subject to security vulnerabilities. Therefore, absolute protection cannot be guaranteed.

Automatic Collection of Data When Visiting the Website
The hosting provider of our website automatically collects and stores information in server log files, which your browser automatically transmits each time you visit our website. This information may include:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Date and time of the server request
IP address

These data are not combined with data from other sources.

The legal basis for processing these data is Article 6(1)(f) GDPR, which permits the processing of personal data where it is necessary for the purposes of legitimate interests pursued by the controller.

Contacting Us
When you contact us by email or through a contact form, the information you provide is stored for the purpose of processing your request and managing any follow-up correspondence.

The data processed are limited to those necessary for handling your request.

The legal basis for processing is:

Article 6(1)(b) GDPR, where your request relates to a contractual relationship or pre-contractual measures;
Article 6(1)(f) GDPR for all other inquiries.

Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal obligations.

Once the applicable retention period has expired, the data will be deleted or anonymized.

Cookies
Our website uses cookies that are necessary for its technical operation.

Essential cookies are used, among other things, to:

Ensure the security of the website;
Store certain navigation preferences;
Guarantee the proper functioning of the services provided.

You may configure your browser to refuse or delete cookies. However, doing so may limit certain functionalities of the website.

Verwendete Cookies

Essentielle Cookies

Diese Cookies werden zum Betrieb der Webseite benötigt und können nicht deaktiviert werden.

Cookies
Name	Description	Validity
fe_typo_user	Dieses Cookie wird verwendet, um eine Session-ID zu identifizieren, wenn man am TYPO3-Frontend einloggt ist.	Session-Cookie

Customize privacy settings

Google Fonts
Our website uses Google Fonts to ensure a consistent and attractive presentation of content.

When your browser loads these fonts, a connection may be established with Google's servers, which may result in the transmission of your IP address to Google.

The legal basis for this processing is our legitimate interest pursuant to Article 6(1)(f) GDPR.

For further information, please visit:
https://developers.google.com/fonts/faq
https://policies.google.com/privacy

Data Security
To protect data transmitted via our website, we use SSL/TLS encryption in accordance with current security standards.

You can identify a secure connection by the padlock symbol displayed in your browser's address bar and by the use of the "https://" protocol.

Your Rights
In accordance with the GDPR, you have the following rights:

Right of access to your personal data;
Right to rectification;
Right to erasure ("right to be forgotten");
Right to restriction of processing;
Right to data portability;
Right to object to processing;
Right to withdraw your consent at any time;
Right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.

To exercise any of these rights, please contact us using the contact details provided above.

Right to Lodge a Complaint

You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

For companies established in Luxembourg, the competent supervisory authority is the National Commission for Data Protection (CNPD). For companies established in Germany, the competent supervisory authority is the data protection authority responsible for the respective federal state.